The Top 5 Skills Clients Are Looking For in 2022 Pt. 5

Top 5 Skills

The Association of Virtual Assistants is sharing the top 5 skills clients are looking for in 2022 in our January blog series! 


Founder & CEO of the AVA, Melissa Smith, shared these already with members of the AVA and we are breaking them down for you week by week. 


Coming in at #5 is: Proactiveness


The measure of any good virtual assistant (human or AI) is their ability to anticipate needs. It’s not merely being proactive in your work but in the client’s behaviors. We all have the ability to be proactive by looking for pattern recognition. This is a critical step because many of the patterns will be in the form of habits. Habits your clients may not even realize. 


Many times proactiveness works with the patterns and other times proactiveness is to help your client break their patterns and introduce new ones. 


It’s a great VA who can shine a light on what the client says they want to do versus the behavior of what they are actively doing. 


Here is Melissa’s advice on how to deliver one of the top 5 skills clients want from their VA in 2022!  



Want to learn more about all the skills clients are looking for? Check out the complete series: 

#1 Communication

#2 Figure-it-out-Ability

#3 Reliability

#4 Professionalism


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