Terms and Conditions
FOR VIRTUAL ASSISTANTS:
A. ELIGIBILITY
- Membership is open to all persons who are looking to work with a Virtual Assistant, independent contractor or remote employee.
B. MEMBERSHIP FEES
- Membership fees will be paid in full yearly by credit card or bank transfer via the ways indicated on AVA’s payment processing server.
- Membership fees shall be set by the Executive Team. The Executive Team may create different categories of membership and variable levels of membership fees, if they so desire. Alterations to the categories of membership or the schedule shall be decided by the Executive Team.
C. START, DURATION, AND END OF MEMBERSHIP
- Membership starts on the date the membership fee has been received by AVA, one year from payment date. Should the member cancel their yearly subscription prior to the full year of completion, all benefits of AVA shall remain until their membership reaches the start date of their membership payment, one year later. End of membership, either at the end of the membership period or by intermediate termination does not constitute any right of reimbursement of membership fees.
- In case membership fees are not paid, AVA has the right to terminate the membership of the member involved.
- Membership is set to automatically renew and it is at the client’s discretion to terminate as needed.
- In case a member deploys activities that may harm the interests of the AVA significantly, or in case a member acts in a way that in severe contradiction with AVA’s aims and nature, AVA withholds the right to terminate the membership of the member involved.
D. RIGHTS
Client members shall have the right to participate in webinars, activities, hiring VA interns through AVA, and purchase certifications of AVA, subject to the rules established by the Executive Team. In addition, individual members shall have the right to:
Submit announcements via AVA’s social media or slack channel with prior approval from the Chief Executive Officer (melissa@associationofvas.com),
FOR CLIENTS:
A. ELIGIBILITY
- Membership is open to all persons and organizations who are, are planning to be, or refer to themselves in some way as an Assistant or a Client.
B. MEMBERSHIP FEES
- Membership fees will be paid by credit card or bank transfer via the ways indicated on AVA’s website.
- Membership fees shall be set by the Executive Team. The Executive Team may create different categories of membership and variable levels of membership fees, if they so desire. Alterations to the categories of membership or the schedule shall be decided by the Executive Team.
C. START, DURATION, AND END OF MEMBERSHIP
- Membership starts on the date the membership fee has been received by AVA for either one year from payment date or on a month-to-month basis, as indicated in the subscription by the member.
- Membership ends either one year after payment has been received if a yearly subscription has been chosen, or upon cancellation by member if a monthly subscription has been chosen.
- Should the member cancel their yearly subscription prior to the full year of completion, all benefits of AVA shall remain until their membership reaches the start date of their membership payment, one year later. End of membership, either at the end of the membership period or by intermediate termination does not constitute any right of reimbursement of membership fees.
- Should the member cancel their monthly subscription, all benefits of AVA are immediately terminated upon cancellation date. End of membership, either at the end of the membership period or by intermediate termination does not constitute any right of reimbursement of membership fees.
- The yearly and monthly membership also ends if the membership period has ended and the member has not renewed membership.
- In case membership fees due are not paid, AVA has the right to terminate the membership of the member involved.
- In case a member deploys activities that may harm the interests of the AVA significantly, or in case a member acts in a way that in severe contradiction with AVA’s aims and nature, AVA withholds the right to end the membership of the member involved.
D. RIGHTS
- Client members shall have the right to participate in webinars, activities, and certifications of AVA, subject to the rules established by the Executive Board. In addition, individual members shall have the right to:
- Submit announcements via AVA’s social media or slack channel with prior approval from the Chief Executive Officer at melissa@associationofvas.com).
E. DISPUTES
- Client and Virtual Assistant AVA Members are encouraged to sign a mutually beneficial contract between both working parties prior to any work being performed by the Virtual Assistant. For disputes arising between a Client and Virtual Assistant, it would be preferable for an agreement to be reached if refunds or cancellations of service are necessary and to pursue the dispute independently.
- If the dispute cannot be resolved, Client acknowledges and agrees that the Association of Virtual Assistants (AVA) will not and is not obligated to provide any dispute assistance. There will be no refunds unless otherwise obtained in writing from the CEO, Melissa Smith. A 50% refund of the client’s membership fee will be provided should a dispute arise within the first three (3) months of signing a contract and working with a virtual assistant hired through AVA. Proof will need to be obtained should a refund be requested. Refund request will have to be approved in writing from the CEO, Melissa Smith.
- If Virtual Assistant or Client intends to obtain an order from any arbitrator or any court that might direct AVA or our Affiliates to take or refrain from taking any action with respect to hiring a virtual assistant through AVA, the party will (a) give AVA at least thirty (30) business days’ prior notice of the hearing; (b) include in any such order a provision that, as a precondition to obligation affecting AVA, we be paid in full for any amounts to which we would otherwise be entitled; and (c) be paid for the reasonable value of the services to be rendered pursuant to such order.