No Frills VA Podcast: Keeping a Scorecard

In this episode, AVA Founder & CEO, Melissa Smith shares why she keeps a scorecard, what she does and doesn’t track, and what you should have on your scorecard.


In this week’s episode, Melissa shares:


1:00 – What a scorecard for your business is;

2:00 – Why she doesn’t track what she’s not doing right;

3:23 – The story scorecards can tell you;

4:48 – Examples of what Melissa has tracked over the years;

5:32 – How looking at your scorecard balances out feelings and facts;

6:42 – Using scorecards to create business statistics;

7:25 – What Melissa suggests you should have on your scorecard;


What are you celebrating on your scorecard?


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Connect with Melissa on social media!

Instagram: @melissasmithva 



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