No Frills VA Podcast: Educating Clients as an Opportunity
In this episode, AVA Founder & CEO, Melissa Smith challenges you to see educating clients as an opportunity.
In this week’s episode, Melissa shares:
1:14 – What client education is;
1:45 – Why it’s important to understand client education;
2:20 – How to spot a client opportunity;
2:50 – How great clients disguise themselves as bad clients;
6:00 – What you can do to poke holes in client questions;
6:37 – How to use a consultation as a client opportunity;
7:03 – What your job is and is not, as a VA;
9:30 – Using client opportunities to get referrals;
Do you have a client education story to share?
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