No Frills VA Podcast: Educating Clients as an Opportunity

In this episode, AVA Founder & CEO, Melissa Smith challenges you to see educating clients as an opportunity.


In this week’s episode, Melissa shares:

1:14 – What client education is;

1:45 – Why it’s important to understand client education;

2:20 – How to spot a client opportunity;

2:50 – How great clients disguise themselves as bad clients;

6:00 – What you can do to poke holes in client questions;

6:37 – How to use a consultation as a client opportunity;

7:03 – What your job is and is not, as a VA;

9:30 – Using client opportunities to get referrals;


Do you have a client education story to share?


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Connect with Melissa on social media!

Instagram: @melissasmithva 



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