No Frills VA Podcast: Keeping a Scorecard
In this episode, AVA Founder & CEO, Melissa Smith shares why she keeps a scorecard, what she does and doesn’t track, and what you should have on your scorecard.
In this week’s episode, Melissa shares:
1:00 – What a scorecard for your business is;
2:00 – Why she doesn’t track what she’s not doing right;
3:23 – The story scorecards can tell you;
4:48 – Examples of what Melissa has tracked over the years;
5:32 – How looking at your scorecard balances out feelings and facts;
6:42 – Using scorecards to create business statistics;
7:25 – What Melissa suggests you should have on your scorecard;
What are you celebrating on your scorecard?
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